Privacy Policy

Thank you for shopping with HairLift. We are committed to delivering your hair growth products safely and on time. Please review our shipping policy below.

Order Processing

All orders are processed within 24 hours of being placed. Once your order is ready for dispatch, you will receive an email or SMS with tracking information.

Shipping Time

Delivery time is 3–5 working days for all orders.
Delivery times may vary during holidays, weather conditions, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order weight. Free shipping may be available during promotions or bulk purchases.

Order Tracking

A tracking number will be provided once the order is dispatched. If you do not receive tracking details within 24 hours of placing your order, you may contact us at [your support email].

Incorrect Address

Please ensure the shipping address is correct at the time of placing the order. If a parcel is returned due to an incorrect or incomplete address, it can be reshipped once the customer pays the reshipping fee. Refunds are not issued for orders placed with incorrect address details.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us with your order number and, if applicable, photos of the damaged item. We will investigate with the courier and provide a suitable solution.

Returns and Exchanges

For hygiene and safety reasons, hair care products cannot be returned once opened or used. If a wrong or damaged item is received, please contact us immediately so we can assist.

Need Help?

For any questions regarding shipping or your order status, you can reach us